GDPR Privacy Policy

Last Updated: Jul 31, 2023

GDPR Privacy Policy for Solukus.com a Division of Abideh.com Inc.

By accessing and using our Site, you acknowledge that you have read, understood, and agreed to abide by all our terms and policies. Your agreement extends to all the "policies and terms" provided in this page and the listed links below, whether they are in written form or conveyed orally. If you do not consent to any part of these policies and terms, we kindly request that you refrain from using our site and purchasing our products. It is your responsibility to review and fully comprehend these policies and terms before utilizing our site.

1. Introduction

Solukus.com, a division of Abideh.com Inc. ("we," "us," or "our"), is committed to protecting the privacy and data rights of individuals in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

This GDPR Privacy Policy outlines how Solukus.com collects, uses, stores, and protects personal data obtained from individuals who interact with our website, products, services, and communications. It also describes individuals' rights regarding their personal data.

2. Data Controller

Solukus.com, operating under Abideh.com Inc., is the data controller responsible for the processing of personal data as described in this policy. For inquiries regarding data protection or this policy, please contact us at:

Abideh.com Inc.
Solukus.com
P.O. Box 64587, Markham RPO Unionville,
Markham, Ontario, L3R 0M9, Canada
Email: solukus@aol.com

3. Types of Personal Data Collected

We may collect and process the following categories of personal data:

- Contact Information: Names, email addresses, phone numbers, and mailing addresses.
- User Data: Information provided when users create accounts, make purchases, or use our services.
- Communication Data: Records of communications, including emails, messages, and customer support inquiries.
- Usage Data: Information about how users interact with our website and services.
- Technical Data: Device information, including IP addresses and browser details.
- Marketing Data: Preferences for receiving marketing communications.

4. Purposes of Data Processing

We process personal data for the following purposes:

- Providing and managing our products and services.
- Communicating with individuals, including responding to inquiries and providing support.
- Analyzing and improving our website and services.
- Sending marketing communications when consent is provided.
- Complying with legal and regulatory obligations.

5. Legal Basis for Processing

We process personal data on one or more of the following legal bases:

- Consent: When individuals have provided clear and informed consent for specific processing activities.
- Contractual Necessity: When data processing is necessary for the performance of a contract with individuals.
- Legal Obligation: When processing is required to comply with legal obligations.
- Legitimate Interests: When processing is based on legitimate interests, provided it does not outweigh individuals' rights and interests.

6. Data Subject Rights

Under the GDPR, individuals have certain rights regarding their personal data, including:

- Right to Access: Individuals can request access to their personal data.
- Right to Rectification: Individuals can request the correction of inaccurate or incomplete data.
- Right to Erasure: Individuals can request the deletion of their data.
- Right to Restriction: Individuals can request the restriction of data processing.
- Right to Data Portability: Individuals can request their data in a machine-readable format.
- Right to Object: Individuals can object to certain data processing activities.

7. Data Security

We implement appropriate technical and organizational measures to safeguard personal data from unauthorized access, disclosure, alteration, and destruction. We regularly review and update our security measures to ensure data security.

8. Data Retention

We retain personal data for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Upon reaching the end of the retention period, we securely delete or anonymize data.

9. International Data Transfers

We may transfer personal data to countries outside the European Economic Area (EEA) or Canada. When we do so, we implement appropriate safeguards to protect data privacy, including standard contractual clauses or other approved mechanisms.

10. Data Breach Notification

In the event of a data breach that may result in a risk to individuals' rights and freedoms, we will notify the relevant supervisory authorities and affected individuals as required by GDPR.

11. Contact Us

If you have any questions, concerns, or requests regarding our GDPR Privacy Policy or the processing of your personal data, please contact us at the provided contact information.

12. Updates to the Privacy Policy

This GDPR Privacy Policy may be updated periodically to reflect changes in our data processing practices or regulatory requirements. We encourage you to review this policy regularly for any updates.

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